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Cash Management Officer

Department: Retail
Reports to: VP - Cash Management Manager
Supervises: None
Status: Exempt
Level: Level 3
Location: Main Office - Sanford, Maine


The Cash Management Officer is responsible for identifying, analyzing, selling and servicing cash management products and services to established customers and prospects. Requires a proficient knowledge of the Bank’s cash management products and services including ACH, remote deposit capture, ICS Sweep, CDARs and electronic banking. Promotes these services and others to existing customers and prospects through active business development activities.

Job Requirements:

  • Four year college degree in business or related field
  • Minimum of four years experience preferably in a financial institution
  • Highly skilled sales and service skills with proven ability to produce results and meet production goals
  • Excellent business development and customer prospecting capabilities
  • The ability to work well with others, including Market Managers, Commercial Lending and operational department staff
  • Excellent verbal and written communication skills
  • The ability to multi-task and work independently with minimum day-to-day supervision
  • Detail oriented with strong organizational and interpersonal skills

Specific Job Functions:

  • Independently sources commercial and consumer banking relationship by actively promoting the Bank's deposit account products and services
  • Promotes electronic banking products to new and exisiting customers (Cash Management, RDC, etc.), and cross-sells a variety of banking products and services as appropriate
  • Works with Market Managers, Commercial Lending staff and others to identify opportunities for cash management and electronic banking products and services, and participates in join sales calls
  • Responsible for developing and servicing the Bank's municipal deposit relationships
  • Builds new COIs and leverages existing COIs in order to sell banking products and services
  • Serves as a main resource to support existing electronic banking relationships through product demonstrations, account setup and ongoing maintenance
  • Makes recommendations to Cash Management Manager for enhancements and/or improvements to the Bank's deposit and electronic banking products
  • Provides regular reporting to management of progress made in promoting the Bank's products and services
  • Responds to customers' needs quickly and appropriately in order to serve existing and prospective clients
  • Active involvement in community events and organizations in order to promote the bank and its products and services
  • Sets a positive example and promotes and enhances the Bank's corporate culture

This Job Description describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

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