SIS Bank: Message from the President

President's Message - Winter 2019

With the new year in full swing, The Bank that Listens® reflects on the accomplishments of the past year and surmises what's to come in 2019.

This time of year is often bittersweet as we say goodbye to the closing year and all that we've achieved during that time, and say hello to a new year full of promise and potential.

2018 was certainly an exciting and busy year at SIS! Now that I have completed my first full year as the President and CEO of SIS Bank, my perspective has grown with affection each day. I continue to be humbled by the generosity and the tireless efforts of our employees as they work to find the right solutions for our customers and support our communities. Outside of meeting the loan and deposit needs of the communities that we serve, there are several accomplishments for the year worth noting.

Throughout 2018, I had the pleasure of working as a committee member of the Sanford Schools Legacy Foundation (SSLF) which has a fundraising goal of $2,000,000. Aside from developing leads and making many calls to community leaders, SIS Bank made a significant five-year commitment of $130,000 which earned the bank naming rights or sponsorships for the Alumni Stadium and the competition gymnasium at the new Sanford High School and Regional Technical Center. The Bank has also pledged to help Sanford High School to create a comprehensive financial literacy program for its students. It has been a terrific opportunity to work with community members who truly care about education and the communities the new school will serve, especially knowing that Sanford's students will be able to develop their social and academic skills, as well as participate in athletic programs for years to come in a state-of-the-art facility.

Moreover, the SSLF was far from the only organization we donated to in 2018. In total, we gifted over $250,000 to well-deserving, local charities and groups including: Animal Welfare Society, Grahamtastic Connection, the New Hampshire Theatre Project, Southern Maine Veterans Cemetery, Sanford-Springvale YMCA, United Way, York County Shelter and The Maine Children's Cancer Program, to name a few. Not to mention our annual scholarships to graduating seniors in New Hampshire and Maine, and another donation of 900 gallons of fuel to families in need of heat during the beginning of 2018's winter season. Additionally, there are thousands of volunteer hours that Bank employees have committed to well over 50 organizations. Many serve as board members or other leadership capacities in each of these non-profit organizations.

Lastly but not least, as The Bank That Listens, we are always working to ensure our platforms are updated and offer the latest features our customers want. This past year, we added to our mobile wallet apps to our mobile banking options. Customers can now use their SIS Bank Debit MasterCard without even taking it out of their wallet, thanks to our addition of Apple Pay®, Samsung Pay and Google PayTM options.

So, what's in store for 2019? While we have a lot of goals for the coming year, I am especially excited about three: a new website design, a new online banking system and a major increase in our donations budget.

We have paid attention to the requests of our customers through the past year and have plans to update our website for optimal user-friendliness. We will be focusing on creating a cleaner, more simplified look and navigation system so that our customers can find the information they are looking for with even more ease. Similarly, we will be making updates to our online banking system to ensure the experience is more efficient and much more convenient for all our customers.

Lastly, it is with the greatest pleasure that I announce we have been able to increase our donations and economic development budget to 10% of the Bank's net income. This translates to a 4% increase over the previous year. I can't help but already start imagining all the great work we are going to be able to do with our communities. Whether it's an event sponsorship to help bring our community members together, a downtown improvement project, or a donation made to help a local, deserving charity build on their services and reach more people in need; we are proud to continue to support our mission as a partner to our communities.

As I look back in the rear-view mirror over the past year, it is clear to me that the strongest and best asset we have here at SIS Bank are its employees. I am truly thankful to help lead an organization that partners well with each other, our customers and every community that we serve.

Here's to another year of prosperity, partnership and support from your favorite, local bank!

Best wishes,

Blaine A. Boudreau